We offer both mediation and negotiation training:
Mediation Training
Our 40-hour mediation training course, co-sponsored by the Labor Education Center at the University of Connecticut College of Continuing Studies, provides a comprehensive introduction to mediation and conflict management.
Designed for lawyers and nonlawyers alike and led by William Logue and Paddy Moore, experienced mediators and trainers, the course is based on experiential learning, providing each participant with many opportunities to practice mediation skills and receive feedback. It conveys to participants the following skills:
- Deeper understanding of mediation as a way to settle disputes in commercial and business affairs, divorce and child custody cases, employment relationships, union-management contracts, environmental matters, health care issues, public policy debates and other areas
- Ability to design and provide mediation services in a variety of settings
- Listening, reframing, defusing and containing emotions and other communication skills
- Ability to manage interest-based negotiations between two or more parties
The Spring 2010 training course will be held April 8, 9, 10, 16 and 17, from 8:30 a.m. to 5:30 p.m. each day. Participants must attend all five days. To register, please print the PDF brochure and mail the completed form with payment.
For more information, please contact Jennifer Brown at the Quinnipiac Center on Dispute Resolution, 203-582-3246 or Mark Sullivan at the UConn Labor Education Center, 860-486-3417.
Negotiation Training: Reaching Agreement When Relationships Matter
Negotiation is at the heart of every human interaction. But negotiators often fail to achieve their goals, and occasionally even damage valued relationships. This negotiation training can help you seize opportunities to improve business and personal relationships while achieving your negotiation goals. The training is based on principles of interest-based negotiation--principles that have been used successfully to reach agreement on issues as small as where to go for dinner and as important as where to draw new national boundaries.
Through experiential learning, you will apply what you learn immediately on the big and small negotiations that are important to you.
Designed for business people and lawyers as well as other professionals, and led by William Logue and Paddy Moore, nationally recognized trainers, negotiators, and consensus-builders, the course provides participants with opportunities to learn new negotiation skills, practice what they have learned, and receive personal feedback. Participants will learn a step-by-step process for achieving better negotiation outcomes through understanding:
- Negotiation styles--yours, theirs, and when to use different approaches
- How to avoid common negotiator mistakes and overcome substantive and procedural barriers
- How to deal with difficult people and emotions--yours and theirs
- How to identify interests and set goals
- How to exchange information without undermining your negotiation goals
- Strategies to start the negotiation, bargain, close and sustain the parties' commitment
- How to maintain and build relationships throughout the negotiation
This training course will be offered in a winter and a spring session:
--Winter: March 5 and 6, 2010 8:30 a.m. to 5:30 p.m. Participants must attend both days.
--Spring: May 21 and 22, 2010 8:30 a.m. to 5:30 p.m. Participants must attend both days.
The fee for this training is $850. Seats are limited, so register early. To register, please print the PDF brochure and mail the completed form with payment to the address on the form.
For more information, please contact Professor Jennifer Brown, co-director of the Quinnipiac Center on Dispute Resolution, 203-582-3246.